Refund policy

Service Cancellation Policy

No Full Refund Policy

All sales are final. We do not offer refunds for any services or training packages once purchased.

We’re confident in the quality of our training and are committed to helping you and your dog succeed. If you have any concerns about your experience, please reach out — we’re happy to work with you to adjust your program, reschedule, or provide additional support where possible.

For questions or concerns, please contact us at info@veryamazingdogacademy.com.

Skijoring Service Cancellation & Waiver Policy

Skijoring is an active outdoor activity with inherent risks. You and your dog participate at your own risk, and VADA (Very Amazing Dog Academy) is not responsible for injuries, accidents, or damages. You confirm your dog is healthy and able to participate safely.

Refund Policy:
I understand and agree that due to limited spots, full refunds are not available. If I cancel, I will receive a 90% refund. Cancellations must be communicated at least 24 hours in advance. Cancellations made less than 24 hours before the class are non-refundable.

Cancellation & Rescheduling Policy

Cancellations:

We totally understand that life (and pups!) can be unpredictable. If you need to cancel, please let us know at least 48 hours in advance for single packages. You’ll be able to reschedule at no cost within 30 days of your original session.

Rescheduling:

Need to change your date? No problem! Just email us at info@veryamazingdogacademy.com as soon as you can, and we’ll be happy to find a new time that works. Sessions can be rescheduled within 30 days of the original booking.

No-Shows:

We know things come up, but no-shows are considered missed sessions and unfortunately cannot be rescheduled or credited.

Pre-Booking Only:

To keep things running smoothly (and to make sure every dog gets our full attention), we kindly ask that all sessions be booked in advance — no walk-ins, please.

🐶 Thank you for understanding and helping us keep tails wagging and schedules on track!

Damages or Concerns

If you believe there was an issue with the service delivered (e.g., incorrect session, unprofessional conduct, or technical issues with virtual sessions), please contact us right away so we can evaluate the situation and make it right.

Non-Refundable Services

All services provided by Very Amazing Dog Academy are non-refundable, including but not limited to:

  • Training sessions (private or group)

  • Personalized training plans

  • Emergency or rush bookings

  • Gift cards

  • Discounted or promotional-rate services

Please reach out if you have questions about your specific booking.

Exchanges or Adjustments

While we do not offer refunds or direct exchanges, we can often help transition you to another program of equal value (for example, switching from group classes to private sessions), subject to availability.

Questions?

We’re here to help!
For any questions about cancellations, rescheduling, or your training experience, contact us at:
📧 info@veryamazingdogacademy.com